REFUNDS / CANCELLATIONS/RETURNS/SHIPPING POLICY
ALL SALES ARE FINAL
Refunds will only be issued for any order cancelled within the first 24 hrs of an order being placed.
Please be advised:
There are no Refunds, Cancellations or Returns, once a shipping label has been generated and a tracking number assigned to the order.
MDG Products will not be responsible for any lost or stolen orders after being received and scanned by the shipping courier.
SHOULD A REFUND AND OR RETURN BE OFFERED and OR ACCEPTED, THE CUSTOMER WILL AGREE TO PAY ALL RETURN SHIPPING COSTS AND ANY AND ALL COSTS ASSOCIATED WITH THE REFUND/RETURN BEING PROCESSED TO BE ACCEPTED, INCLUDING CHARGEBACKS TO MDG PRODUCTS FOR DISPUTES ASSOCIATED WITH THE ORDER. MDG PRODUCTS RESERVES THE RIGHT TO USE VARIOUS SHIPPING COURIERS IN ORDER TO ALLOW THE MOST EXPEDIENT SCHEDULING AND DELIVERY OF ORDERS.
Motorcycle Drop Guards are specialty items, specifically made, and inspected prior to each order being shipped to ensure quality control for our customers as such, ALL SALES ARE FINAL! Should a return order be received there will a $150 inspection and a $75 refurbish fee unless damaged at which time a replacement will be issued immediately when the order is returned within 4 days of the customer receiving the order.
International Orders
Motorcycle Drop Guards.com does not ship International Direct.
All International Orders must go through Myus.com
The Refund / Cancellation/Return/Shipping Policy for International Orders will be the same as for Domestic Orders.
Motorcycle Drop Guards are specialty items, specifically made, and inspected prior to each order being shipped to ensure quality control for our customers as such, ALL SALES ARE FINAL! Should a return order be received there will a $150 re-stocking and $75 re-inspection fee.
MDG Products will not be responsible for orders once they are shipped out of the United States whether by myus.com or any other courier service. Purchaser agrees to be responsible for contacting customs within the country of delivery, or in which they live to receive any held orders by their country's customs agency.
Purchaser agrees to, and will be responsible for contacting their courier delivery system source and filing any related claims should any order become lost by the delivery service within said country of delivery. Motorcycle Drop Guards will not complete any claim paperwork for any lost or held orders by customs. MDG Products will provide the customer with Tracking numbers, invoices and shipping records to complete any filed claims with the customers courier service in said country or location of delivery. There are no refunds or replacements for any order held or lost once out of the United States.
Please note:
It is the buyers responsibility to know the laws of his/her country in terms of duties, value added taxes, and brokerage fees. Motorcycle Drop Guards will not be responsible for any tariffs, broker fees or value added taxes (VAT fees) due upon delivery to international customers based on said countries customs regulations. There are no refunds, or returns for customers who fail to pay any of the aforementioned fees for receiving their order or for any International order returned to Motorcycle Drop Guards.com. Please check with your customs office prior to ordering.
Any order shipped and returned to sender, due to UPS and or Customs being unable to contact the receiver, or should receiver refuse to pay any and all duties will require a new shipping fee from receiver/customer to be re-shipped.
Contact
Please feel free to contact us at 713 240 3092 or at info@motorcycledropguards.com for any questions in regard to our policy for Refunds / Cancellations / Returns and or International Ordering.