Terms and Conditions

Terms and Conditions

By purchasing, installing, or using Motorcycle Drop Guards (“Product”), the purchaser, user, motorcycle operator, rider, and/or passenger (“User”) acknowledges and agrees to the following:

Terms and Conditions, Refunds, Cancellations, Returns, and Shipping Policy, Installation Guidance, Media Rights Agreement and Waiver, and Product Safety and Use Warnings.

1. Assumption of Risk and Waiver of Liability

The User acknowledges and accepts that operating a motorcycle is inherently dangerous and voluntarily assumes all associated risks, including but not limited to the risk of serious injury, death, or property damage. These risks remain present regardless of the User’s experience level, the operating speed, or the condition of the riding surface—even when using Motorcycle Drop Guards (“MDG Products”).

MDG Products are intended solely to help minimize cosmetic or structural damage to certain factory-attached motorcycle parts during low-speed maneuvers (under 1,200 RPM) in controlled environments such as training courses, parking lots, or garages.

Although some users may choose to keep MDG Products installed during street use, they are not designed, marketed, or warranted for protection during street riding, higher-speed operation, curved road navigation, or any public roadway use. Any such use is outside the scope of the intended design and is undertaken entirely at the User’s own risk.

By purchasing, installing, or using MDG Products, the User expressly waives any and all claims against the manufacturer, distributor, or affiliates of MDG Products for injuries, damages, or losses arising from the use or misuse of the product.

2. Product Use Disclaimer

While many users leave Motorcycle Drop Guards (MDG Products) installed at all times for potential protection—and do use them while riding on the street—the Products are primarily intended for controlled, low-speed environments, specifically where tip-overs or slow drops (under 1200 RPMs) are most likely to occur.

The Product is not tested, certified, or intended for use on streets, highways, or any public roadways. Any use outside of a controlled, low-speed environment is entirely at the User’s own risk.

By using this Product, the User acknowledges and agrees that:

  • The Product may affect lean angles and handling, especially on lowered or modified motorcycles.

  • The Product may interfere with ground clearance during regular or aggressive street riding.

  • The User assumes full responsibility for any injury, damage, or mechanical issues that may result from use outside of the Product’s intended purpose.

3. Release and Waiver of Liability

To the fullest extent allowed by law, the User releases and holds harmless Calley Motorcycle Parts, LLC (d/b/a MDG Products), including its officers, employees, agents, affiliates, successors, and assigns (“Released Parties”), from any liability for:

  • Injury or death;

  • Property damage;

  • Claims arising from installation, use, misuse, or removal of the Product.

This waiver applies even to claims of negligence, but does not apply to gross negligence or willful misconduct where such waivers are prohibited by law.

4. Indemnification

The User agrees to indemnify, defend, and hold harmless the Released Parties from all claims, liabilities, damages, expenses (including attorneys’ fees), and losses arising out of or relating to:

  • Use or misuse of the Product;

  • Improper installation, modification, or removal;

  • Operation on public or private roads, parking lots, or training areas with the Product installed;

  • Participation in or presence at any event involving the Product;

  • Violation of any applicable laws or regulations;

  • Any third-party claims arising from the above activities.

5. Acknowledgment of Instructions and Warnings

User affirms they have read and understood all instructions, FAQs, and warnings at www.motorcycledropguards.com, and agrees to follow all posted terms and conditions. Failure to follow instructions may increase the risk of injury or damage.

6. Governing Law and Venue

This Agreement is governed by the laws of the State of Texas. Any disputes shall be resolved exclusively in the state or federal courts located in Harris County, Texas, and the User consents to the jurisdiction of those courts.

7. Severability

If any provision is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect and will be interpreted to best reflect the parties’ intentions.

8. Consent and Acceptance

By checking a box or proceeding with the purchase, installation, or use of the Product, the User confirms that they have read, understood, and voluntarily agreed to:

  • All Terms and Conditions, Refunds, Cancellations, Returns, and Shipping Policy, Installation Guidance, Media Rights Agreement and Waiver, and Product Safety and Use Warnings, all outlined in this agreement;

  • The assumption of all associated risks related to motorcycle operation and use of the Product;

  • The limitations of Product use, including environments, handling, and compatibility;

  • The waiver of liability, indemnification, and acknowledgment of warnings and instructions provided at www.motorcycledropguards.com.

The User accepts full responsibility for all risks, damages, or consequences arising from use of the Product.

Refunds, Cancellations, Returns, and Shipping Policy

 


All Sales Are Final

 

Motorcycle Drop Guards (“MDG Products”) are custom-made specialty items. Due to the nature of these products and our quality control process, all sales are final. By placing an order, you acknowledge and accept the terms outlined in this Refunds, Cancellations, Returns, and Shipping Policy.

Order Cancellations

  • Orders may be cancelled within 24 hours of placement for a full refund.

  • No cancellations or refunds will be issued after a shipping label has been generated and a tracking number assigned.

Returns & Replacements

  • No returns are accepted unless the product arrives damaged.

  • In the event of damage upon delivery:

    • MDG Products will provide a prepaid return label.

    • A replacement item will be shipped at no additional cost once the original item is returned.

    • Returned items must be securely packaged and shipped back within 3 calendar days of delivery.

  • Unauthorized returns will be subject to:

    • A $150 inspection/re-stocking fee, and

    • A $75 refurbishing fee, if applicable.

Lost, Stolen, or Delayed Shipments

  • MDG Products is not responsible for lost or stolen packages once scanned by the shipping courier.

  • If your shipment is lost, delayed, or stolen after courier acceptance, you must contact the courier to file a claim.

  • MDG Products will assist by providing necessary documentation (e.g., invoices, tracking numbers) but will not file claims on behalf of the customer.

Chargebacks & Disputes

If a return or refund is offered or accepted:

  • The customer agrees to bear all return shipping costs.

  • The customer is responsible for any processing fees, including chargebacks or bank fees associated with the dispute or refund.

Shipping Methods

MDG Products reserves the right to utilize various shipping carriers to ensure timely and efficient delivery.

Discount Codes

  • Discount codes must be entered at checkout.

  • Discounts cannot be applied retroactively once an order has been submitted.

International Orders

All policies applicable to domestic orders also apply to international orders. Please read the following additional terms carefully:

Shipping

  • MDG Products uses UPS for international shipments.

  • Once the package has left the United States, MDG Products is no longer responsible for it.

  • Customers using third-party shipping services (e.g., MyUS.com) assume full responsibility for lost, delayed, or held shipments.

Customs, Duties & Fees

  • The buyer is responsible for all duties, taxes, brokerage fees, and customs clearance.

  • No refunds or replacements will be issued for:

    • Orders refused or unclaimed due to unpaid customs duties or fees.

    • Packages returned due to the buyer’s failure to respond to customs or courier communications.

Please check your local import laws and applicable fees before placing an order.

Returns for International Orders

  • Returned international orders are subject to:

    • A $150 re-stocking and inspection fee.

    • Additional shipping fees if the order must be re-shipped.

Returned Shipments

If a package is:

  • Returned due to incorrect address,

  • Undeliverable by UPS or customs,

  • Or refused due to unpaid import duties—

The customer is responsible for:

  • Any additional shipping fees for re-shipment.

  • No refunds will be issued for these cases.

Policy Acknowledgement

By placing an order, customers confirm that they have read, understood, and agree to this Refunds, Cancellations, Returns, and Shipping Policy. This confirmation is required by the checking the agreement box at checkout.

Installation Guidance

Compatibility

Product is engineered for OEM Harley and Indian motorcycles only.
Front highway bars must be 1.25" in diameter.
Rear saddlebag bars should be approximately 7/8" in diameter.

Installation Responsibility

Improper installation may cause:

  • Structural interference

  • Broken or stripped fasteners

  • Failure to mitigate drop damage

Installation Instructions

Complete installation instructions are available at www.motorcycledropguards.com.
Always follow the official installation guidelines. Use of incorrect parts, failure to follow instructions, or improper placement may void any implied performance expectations and could affect the safety or effectiveness of the Product.

Media Rights Agreement and Waiver

By purchasing, installing, using, promoting, or advertising any motorcycle with Motorcycle Drop Guards installed (“Product”), you (“Participant”) agree to the following terms:

Grant of Rights

In consideration for the purchase, use, or promotion of the Product, including participation as an affiliate, you grant MDG Products, its successors, licensees, affiliates, and assigns the unrestricted, worldwide, royalty-free, perpetual right to:

  • Use, reproduce, distribute, display, publish, and modify any photographs, videos, or other media (“Media”) that include:

    • You, as a rider, operator, passenger, or affiliate; and/or

    • Any motorcycle equipped with Motorcycle Drop Guards

This includes usage for lawful purposes, including advertising, marketing, social media, and commercial communications, in any format now known or later developed.

Source of Media

This grant applies to:

  • Any Media voluntarily shared or posted by you or third parties on public platforms;

  • Any Media captured or submitted by MDG Products or its representatives featuring motorcycles with the Product installed.

Waiver of Compensation and Approval Rights

You waive any right to:

  • Receive compensation or royalties

  • Inspect or approve the final use of the Media

  • Assert any claim related to use of such Media

Acknowledgment of Consideration

Your purchase, use, promotion, or participation as an affiliate constitutes sufficient consideration for this agreement.

Jurisdiction and Governing Law

This agreement is governed by the laws of the State of Texas.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Harris County, Texas.

Affirmative Consent

By checking the box during checkout, as a customer, affiliate, or promotional participant, you confirm that:

  • You have read and understand this Media Rights Agreement and Waiver

  • You are legally authorized to grant these rights

  • You agree to be bound by its terms

Product Safety and Use Warnings

Intended Use

The Product is specifically designed for low-speed, controlled environments such as parking lots, training courses, or similar settings. It is not intended for use during high-speed street riding, competitive events, or aggressive cornering where sharp lean angles are involved.

While many users choose to keep the drop guards installed at all times for added protection, the primary purpose is to assist in controlled, low-risk situations where tip-overs and slow-moving drops (under 1200 RPMs) are most likely to occur.

Lean Angle and Confined Turns

Lean angle is influenced by surface conditions, tires, suspension, highway pegs, and accessories.
The Product may interfere with turns tighter than 18 feet.
Users should remove all guards (primary, front, and rear) before engaging in tight/confined space maneuvers or street riding. Failure to do so is at the User's own risk.

Use on Lowered Motorcycles

The Product is not compatible with lowered motorcycles.
Installation on bikes modified from OEM ride height increases the risk of interference and malfunction.
Use in such conditions is at the User’s own risk.

Scope of Protection

The Product is intended to reduce minor cosmetic damage during slow-speed tip-overs to:

  • Front highway bars

  • Rear saddlebag guards

  • Primary cover

It is not intended to protect:

  • Lower fairings

  • Brake or clutch levers

  • Stretched or aftermarket saddlebags

  • Any parts not directly connected to its mounting points

  • Riders, passengers, or third parties

Protection of these nearby components by the Motorcycle Drop Guards may occur incidentally, but is not guaranteed.

Primary Guard Use

The primary guard is only needed on Harley Touring Models 2016 and after.  The primary guard is included at no extra charge for Harley Motorcycles.

The primary guard must be used only in conjunction with the front and rear guards.
It is not designed to function independently or with other aftermarket products.
Do not install if your motorcycle is not at OEM height.

Fastener and Maintenance Checks

Before each ride and after any drop, inspect:

  • Guard fasteners

  • Torque levels (we use hand tightening)(lock tight is at customer discretion)

  • Guard alignment

Due to potential vibration and impact shifts, regular inspection to ensure proper tightening is required—similar to oil or tire checks.

Weight, Risk & Rider Responsibility

Motorcycles weigh between 300–1,000 lbs and pose injury risks during handling. Riders should:

  • Be professionally trained in slow-speed control by a certified advanced motor instructor;

  • Practice only under supervision;

  • Refrain from use if unsure or uncomfortable with the Product’s effect on safety or performance.

Contact

Please feel free to contact us at info@motorcycledropguards.com for any questions you do not find answered on our website.